The Bar Journal

MENTORSHIP ABOVE & BEYOND

Are you looking for a way to learn more and get inspired within the bar industry? 

Due to the seasonal nature of the industry, hospitality employers regularly need to train new personnel – usually within a very limited time frame. An online learning platform is an integrated set of interactive online services that provide trainers, learners, and others involved in education with information, tools and resources to support and enhance educational delivery and management.

The online learning platforms can help hospitality employees to perfect their customer service and communication skills, learn the proper procedures and etiquette for dealing with all kinds of job-related situations and get familiar with techniques for handling sensitive customer requirements and complaints from home. 

Find the top mentorship e-Learning platforms to take inspiration from:

SHOSHIN ART CLUB: A Creation by Valentino Longo

                        Shoshin art club copyright

Shoshin Art Club is a platform created by Valentino Longo, awarded Bartender living in Miami. The platform takes inspiration from a Japanese word that means “beginner’s mind”.

The platform was supposed to be a physical space but it became virtual last year due to COVID social restrictions. It aims at sharing the knowledge from award-winning bartenders who inspire members working in hospitality. It also helps to better understand the global bar industry, sharing secrets and experiences of leading bartending figures. 

There are also classes for people who have nothing to do with the bar industry, but still have useful tips to share. For example, a movie director like Victoria Collado, who directs a lot of theatres and movies here in the US, talks about the importance of body language, as well as the importance of leading a team which is perfect for your job! 

Therefore, even tea, coffee or honey producers, who are not directly related to the bar, can still inspire and teach a lot. 

BAR ACADEMY ESSENTIALS

DIAGEO copyright

Discover how to give your customers a great experience and meet their high expectations with Diageo Bar Academy Essentials. In this course, you will gain knowledge on the spirits categories, creating services with consistent quality. Every time you will upgrade your service skills and learn to confidently upsell by offering finer, more premium choices.

FLOW HOSPITALITY TRAINING

Flow Hospitality copyright

Flow Hospitality Training is a UK provider of online learning solutions for the hospitality sector. They have developed a complete hospitality training program that can be tailored to your business’s specific needs. The online training and modules available cover topics such as: Customer service, Licensing & Social Responsibility, Health & Safety, Coffee, Cocktails, Wine and Food Safety.

The hospitality industry will be able to regain its footing and look forward with confidence to a successful, thriving future. Now is the time to act, adapt to the ‘new normal’, and thrive in the years ahead.

Salute!

Italspirits Team

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